“Our platform will help us automate our current, manual, planning process and give stores the clear, tailored, guidance they need to deliver a unique, superior customer experience.”
Paula Puleo Blomquist, Chief Customer Officer at Eyemart Express.
We know optical retail is a fast-paced, trend driven industry where in-store customer experience is more important than ever. Visual Merchandising planning, communication and execution is a key driver in ensuring an ideal customer experience, yet many optical retailers struggle with archaic and siloed systems when the work needs to get done.
We consistently see the following challenges at optical retailers around the globe:
To solve these challenges, leading optical retailers rely on One Door and the Our platform platform to streamline the planning, communication, execution and analysis of merchandising campaigns.
Your stores are unique in size, floorplan, fixture layouts, and the customers they serve. Our end-to-end platform captures and digitizes all your store data, so you can create targeted and localized plans suited to the needs of your customers.
Today’s store associates are asked to wear many hats. Our end-to-end platform includes a Virtual Merchandising Assistant that visually guides them step-by-step through execution in store so they can complete work faster and more accurately, and deliver on the desired retail experience.
You want to know the status of every wall or table display in every store. Our end-to-end platform enables you to understand work completion and compliance, and capture feedback from the stores (photos, survey responses) in real-time.