Customer Spotlight: A Leading Electronics Retailer Gains Real-Time Store Visibility with One Door

By Kelly Jacobson | June 18, 2025

Bringing Every Store Into Focus: Magnifying Merchandising Data for a Top Electronics Retailer

A leading consumer electronics retailer with hundreds of stores across North America was facing a challenge familiar to many in modern retail: How do you maintain consistent, high-quality execution at scale, without knowing exactly what’s happening in every store?

Despite strong products and loyal customers, this legacy retailer needed more than just great service to stay competitive. 

They needed real-time, store-level visibility into merchandising execution — and a smarter way to connect their visual merchandising efforts with broader operational KPIs.

To close the gap, the retailer turned to One Door, the leading visual merchandising platform for digitizing, tracking, and optimizing in-store execution.

The Visibility Gap: Why Instinct Alone Doesn’t Scale

For large retail organizations, maintaining brand consistency across hundreds of locations is an ongoing challenge — especially when there’s limited visibility into store-level execution.

Visual merchandising plays a critical role in shaping the in-store experience, yet it’s often siloed from broader business data. This disconnect makes it difficult to:

  • Enforce accountability across stores
  • Accurately evaluate performance
  • Optimize floor space for revenue impact

Without real-time insights, decisions around merchandising strategy are often driven by instinct rather than data — introducing risk and inefficiency in an already competitive environment.

And the stakes are only getting higher. 

By the end of 2025, online sales are projected to account for 31.4% of total revenue in the consumer electronics market, making it more important than ever for brick-and-mortar retailers to maximize the impact of every in-store experience.

One Door Store Insights: A Clearer View, Without Changing the Workflow

The retailer had been using internal business intelligence dashboards to track store performance, but they lacked a critical layer: Visibility into merchandising compliance and display execution on the ground.

That’s where One Door’s Store Insights came in.

With flexible APIs and fast deployment, the platform integrated real-time merchandising data from over 900 stores directly into the retailer’s existing dashboards — no overhaul required.

The result? A unified view of merchandising execution, compliance analytics, and store performance metrics like:

  • Planogram accuracy
  • Reset completion rates
  • Vendor distribution and costs

All available in real time, all visible alongside the retailer’s core KPI dashboards.

From Blind Spots to Bright Spots: Business Impact & Results

With Store Insights embedded into daily workflows, the retailer can now:

  • Monitor store compliance by region, format, or display type
  • Identify and resolve execution issues instantly
  • Connect precise merchandising activity directly to sales lift and customer behavior
  • Empower field teams with targeted, actionable insights
  • Leverage AI forecasting to anticipate risks and plan smarter resets

As the retailer scales its operations and refines its merchandising strategy, Store Insights is now a foundational tool for improving execution, enhancing accountability, and enabling data-driven decisions across every level of the business.

Ready to See Inside Every Store?

With One Door Store Insights, real-time visibility is within reach — no disruption, no delays.

Book a demo to see how easily you can bring live, store-level intelligence into your dashboards.