The Fine Line Between Choice and Clutter: SKU Optimization

By Kelly Jacobson | July 11, 2025

How to Use Visual Merchandising Analytics to Optimize SKU Density

In specialty retail, space isn’t just real estate. It’s a storytelling medium. 

Every shelf, hook, and peg is an opportunity to shape the shopper experience, communicate your brand, and spotlight what matters most. 

But with mounting pressure to grow assortments and introduce more SKUs, even the most well-designed displays can tip from curated to cluttered. 

So, how do you know when a display has gone too far?

It’s not just about what looks good. It’s about what performs.

The Balancing Act: SKU Growth vs. Brand Experience

Over the past decade, SKU counts have increased by 30–50% in many categories (NielsenIQ, 2023), as retailers race to meet customer demands for personalization, trend cycles, and product innovation.

As assortments expand, retailers, especially mid-market and affordable luxury, face a growing challenge: How to balance SKU growth with brand consistency, shopper clarity, and space performance.

More Choice Can Be Costly

More SKUs can mean more opportunity, but they often dilute performance instead of driving it.

Here’s how to know when your space is working against you:

  • Loss of Visual Hierarchy. Displays lose their focal points and overwhelm shoppers with noise.
  • Declining Sales per Square Foot. Inventory increases, but performance stagnates or declines.
  • Increased Planogram Complexity. Every added SKU makes execution harder, introducing unnecessary friction in the field.
  • Stagnant Sell-Through. New items sit on shelves instead of turning inventory.
  • Crowded Customer Experience. Visual clutter reduces navigability and dilutes brand perception.

Adding more is easy, but the key is finding the right balance based on performance data.

What Visual Merchandisers Can Measure

To move beyond that gut feeling, merchandising teams need to measure and test. These metrics help determine the right balance of SKU density:

Sales per Facing and Fixture

If sales don’t scale with facings or SKU count, the display is likely overloaded.

Marginal Value of Space

Track incremental sales from every additional SKU. Flat or negative trends signal space inefficiency.

Sell-Through Rate

Low sell-through, especially for new SKUs, suggests poor product-to-space or product-to-shopper fit.

Execution Accuracy

More complex displays equal more room for error. Monitor how plan complexity affects store compliance.

Gross Margin Return per Fixture

If extra SKUs require markdowns to sell, they’re hurting profitability. 

Shopper Behavior & Dwell Time

Heatmaps and traffic data tell you what’s working. Are shoppers engaging or walking by?

How One Door Helps: Precision Planning That Performs

At One Door, we help visual merchandising teams build both the foundation and the environment to execute A/B testing of physical environments:

Final Thoughts: Plan for Impact, Not Just Inventory

In visual merchandising, the right number of SKUs isn’t the most that can fit, but the few that perform the best in each space.

Knowing when you have too many SKUs starts with seeing the store clearly, measuring what matters, and building the feedback loops to improve over time.

One Door can help. 

Request a demo and see how our software helps you optimize space performance — one display, one fixture, one store at a time.