Sunrise Partners with One Door to Optimize the In-Store Experience

By Cathy Weldon | August 15, 2024

One Door, Inc., the leading provider of cloud-based visual merchandising software, today announced a new multi-year agreement with Sunrise, the largest private telecommunications company in Switzerland, offering mobile, Internet, TV and fixed network services for private and business customers.  Under the terms of the agreement, Sunrise will implement the One Door Platform to streamline the visual merchandising process, improve communication, and deliver a consistent customer experience across their approximately 100 retail locations.

“The in-store experience is an essential contributor to customer satisfaction” said Christoph Richartz, Chief Consumer Officer – Main Brand. “In order to be agile in our in-store planning and execution, we must move away from the very manual processes we use today and to a solution that enables us to automate getting the right communications to the right store.” Sunrise selected One Door because of the platform’s ability to  effortlessly localize visual merchandising plans, their confidence in One Door’s understanding of their unique needs, and the configurable nature of the One Door platform. Martin Bruellhardt, Sunrise’s Head of POS Experience, adds, “By leveraging the One Door Platform, we will simultaneously improve our in-store experience and our employees’ capacity to do their jobs more effectively and efficiently.”

The One Door Platform is a completely integrated cloud-based solution that enables the seamless definition, communication, and delivery of innovative merchandising and marketing programs across multi-location retail. Designed from the ground up to improve communication and foster collaboration with stores, the One Door Platform recognizes the key role that store teams play in the proper execution of merchandising and marketing programs. “Our communication functionality is going to be huge for Sunrise and eliminate so much of the common execution error that retailers everywhere grapple with,” shares Joe Melchionda, One Door’s VP of Customer Experience.

“We are thrilled to partner with the Sunrise team,” said Tom Erskine, CEO of One Door. “The One Door Platform’s capabilities are a perfect fit as they provide the flexibility Sunrise needs to streamline their merchandise planning and execution, and we’re proud to work with them as they continue to scale their business.”

About One Door, Inc.
One Door, Inc. is the leading provider of cloud-based visual merchandising software. With One Door’s Merchandising Cloud platform, space planners, visual merchandisers and store operations teams work across silos to plan, execute and analyze store merchandising plans in a unified, cloud-based application. The result is higher sales, more store team efficiency, and better customer experiences. Learn more at stagingonedoor.wpengine.com.

About Sunrise
A subsidiary of Liberty Global, Sunrise is the largest private telecommunications company in Switzerland and offers industry leading mobile, internet, TV, and fixed network services for private and business customers. Shop and learn more at https://www.sunrise.ch/. Get social on Instagram or LinkedIn.